A/V Solutions

Mason Command: FAQ

Mason Command, our custom IP-based AV distribution system, offers a scalable, robust, and cost-effective solution that’s future-proof and adaptable for organizations of any size or type. It allows for simplified cabling, easier upgrades, and centralized management of all AV endpoints.

Learn more about its capabilities below.

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How much does it cost?

The answer to this question depends entirely on the needs of each space. If you were to just build out a single room, pricing would be comparable to other AV systems you may have purchased in the past. However, each subsequent space added to the system becomes substantially cheaper. You will be saving thousands of dollars per room, which adds up quickly on projects of scale!

Who is Mason Command for?

Why is it better than what we currently have?

Three Reasons:

Mason Command is highly flexible – because the equipment in this design is agnostic, you aren’t tied to equipment from a specific manufacturer. We can control and integrate almost anything with an API.
Mason Command is highly scalable - the system can grow with your organization for years to come, and with central processing already in place, scaling is cost effective!
It’s easy to maintain. Because the system is centrally managed, you can monitor and control an entire building from a single portal. With some remote access features enabled, you can even do so from home.

Will it be easy to use?

How much can one system do / how big can it get?

This structure is infinitely scalable – if you were to ever max out the capabilities of an existing system, we can add components to accommodate for additional growth! How much we can load onto a single system will vary by the application, but here are some ballpark figures: our smallest option could comfortably run 12 conference rooms, whereas one of our large-scale systems could run over 200 conference rooms.

What is the operating system?

What are the network requirements?

These may vary by application, but you can expect one VLAN for Audio and Control, and a second VLAN for Video traffic. These VLAN’s can be completely isolated from all other network traffic. Mason Command requires the following protocols: mDNS, SSH, WSD, PTPv2 (or v1 if Dante audio is in use), HTTPS, as well as a handful of TCP and UDP ports.

Bandwidth consumption will vary by scale of application, however gigabit links are required.
Documentation on network requirements, including detailed configuration guides by manufacturer, can be provided to your network team upon request.

Can we customize email/SMS notifications when devices have errors?

Can this run on an iPad or Android tablet?

What level of customization do you have over the graphics?

future-proof A/V designs.

No two buildings run Mason Command the same way. Tell us about yours.

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A/V Solutions

Mason Command: FAQ

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